Admin Assistant (Fixed Term)


Job Role: Admin Assistant (Fixed Term)

We are looking for an Admin Assistant to join our team here at 21CC Group Ltd on a 6-month fixed term contract starting the 1st of October 2021.

Who We Are

21CC Group Ltd is a dynamic, passionate and driven team working towards the common goal of achieving high standards of customer service and excellence in event delivery. More information about our business, staff and the sector we operate in can be found online at

Outline Job Information:

As Admin Assistant, you will be providing general administrative support to all areas of 21CC Group, as well as handling enquiries, bookings and sales. This role requires someone with excellent communication and organisational skills who naturally has an attention to detail and the ability to manage many tasks simultaneously.

The Role:

Relevant information pertaining to the role:

  • Position: Admin Assistant
  • Type of employment: Full Time – Fixed Term Contract
  • Number of Hours: circa 40 per week over 5 days
  • Working hours: 8.30am to 5.30pm Monday to Friday (allowing for breaks and flexibility to suit business and personal needs) – based on 40 hours
  • Place of work: office at Grange Road, Livingston (please note that dependant on Covid-19 Restrictions you may be required to do some tasks from home).
  • Contract Term: 6 months, starting 1st October 2021
  • Salary: £19,760 – £20,800 (Pro Rata – depending upon experience)
  • Holidays: 21 days plus statutory days (Pro Rata)
  • Outline responsibilities include:
    • Handling enquiries both on the phone and by email
    • Internal & External Communications
    • General Administration (i.e. Processing Mail, creation and maintenance of in house documentation, mail outs)
    • Maintaining/updating CRM system
    • Greeting on site visitors
    • Ad-hoc administration tasks
  • Essential characteristics/abilities/qualifications/experience:
    • Proven customer service experience
    • Previous experience in an admin-based role
    • Managing a significantly varied work load and within tight timescales
    • Ability to work and liaise with people at all levels
    • Flexibility and adaptability
  • Essential software knowledge and skills:
    • Microsoft office (Excel, Word and Outlook)
    • Working Knowledge of Current RMS (Desirable but not essential)
  • Essential skills and requirement to demonstrate capability in:
    • Organised and self-motivated person who can manage efficiently and effectively a wide range of tasks
    • Excellent phone manner
    • Ability to work under pressure
    • Ability to show/take initiative when and if required
  • Essential attributes:
    • Can-do attitude
    • Flexible, committed and cooperative
  • Additional requirements
    • Must have own transport (due to office location you must have your own vehicle)
    • Holidays restricted during peak business season (October – December)

Interested parties should send their C.V. and covering letter to no later than 5pm on Friday 24th September 2021.

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